The most important feedback

"Hmm, I think we just received the most important feedback we could get."

She could have said that. But she didn't.

Instead she said:

"We have promised people to run monthly surveys to get their feedback on how they perceive the transformation. The participation rate drops drastically for every survey we run, but we have to keep doing them to show people that we care about their feedback."

Just like I always look for the questions that people DON'T ask when they exchange questions and answers in Qvest, I can't help but thinking:

Is boycotting surveys and other activities not feedback?

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