How to make Culture listen

When Strategy asked me how to make Culture listen — this is what I said
Strategy: “You see, we both want our company to do better, but we have a really hard time collaborating.” Me: “I think it’s a two-way street. For your company to do better, you and Culture must align…

Strategy: “I’m considering sending Culture a survey to find out what she needs from me.”

Me: “I wouldn’t do that.”

Strategy: “Why?”

Me: “Because if you don’t know what she needs, you won’t know what questions to put in your survey.”

Strategy: “Good point.”

Me: “She will feel like you are wasting her time, and you will not get the insight you need.”

Strategy: “You’re right — so, what should I do?”

I answer Strategy's question in this Medium-piece.

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